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Data protection

Data privacy statement according to Art. 13 and 14 GDPR

We attach particular importance to protecting your personal data. We therefore process your data exclusively on the basis of the legal regulations (GDPR, Telecommunications Act 2003). In this data privacy information, we inform you of the most important aspects of data processing in relation to our website. By using hohenems.travel, you agree to the following provisions of our data privacy statement.

Controller

Tourismus & Stadtmarketing Hohenems GmbH (LLC)
Managing Director: Ms. Andrea Ruckendorfer
Marktstraße 2, 6845 Hohenems
Tel.: +43 5576 42780, e-mail: stadtmarketing@hohenems.at

We process your personal data that comes under the following data categories:

  • Contact data
  • Contract data
  • Invoicing data
  • Solvency data
  • Order data

on one of the following three legal bases:

1. Consent

You have voluntarily provided us with your data and we process this data on the basis of your con-sent for the following purposes:

  • Information about our products/services, advertising, newsletter, events, company entries on social media, general information about road blockages etc. For this purpose, data may also be passed on to third parties (such as Hohenems municipality), if this is necessary for carrying out the mentioned or other marketing measures, statistical evaluations etc.

    (You may withdraw this consent at any time. The consequence of this withdrawal is that we will no longer process your data for the purposes stated above as from this point.)

2. Contract

The data you provide is necessary for contract fulfilment and for carrying out precontractual measures.

  • These include: putting together offers, fulfilling assignments and orders, providing goods/services, processing claims and safeguarding your legal interests. For this purpose, data may also be passed on to third parties (such as Hohenems municipality), if this is necessary for carrying out the men-tioned or other marketing measures, statistical evaluations etc.

          (Without this data, we cannot fulfil the contract with you.)

3. Legitimate interest

We process your data on the basis of our legitimate interests or those of a third party.

  • These include the initiation of concluding business, carrying out documentation of business transac-tions, information about products and services we offer, events, campaigns, general information about road closures etc. For this purpose, data may also be passed on to third parties (such as Ho-henems municipality), if this is necessary for carrying out the mentioned or other marketing measures, statistical evaluations etc.

Additional information

  • We store your data for the duration of the business relationship and beyond it, within the applicable legal retention and documentation obligations.
  • We may appoint order processors for data processing in certain cases. We also pass your data on to the following recipients or recipient categories: tax advisors, auditors, collection agencies, banks, Hohenems municipality as the owner of Tourismus- und Stadtmarketing Hohenems GmbH (Tourism and City Marketing Hohenems LLC).
  • As we process data in accordance with our legitimate interests, in principle you have a right of objec-tion if there are reasons due to your particular situation that go against this processing.
  • As we (also) process the data for direct advertising, you can object to this processing for the purpos-es of direct advertising at any time.
  • You are principally entitled to the rights to information, rectification, erasure, restriction, data porta-bility and objection. To do so, please contact our responsible officer.
  • If you have any questions or comments regarding these data privacy guidelines, please contact us at the following e-mail address: datenschutz@hohenems.at.
  • If you are of the opinion that the processing of your personal data has contravened data privacy law, you can submit a complaint to the Austrian data protection authority (Barichgasse 40-42, 1030 Vienna, e-mail: dsb@dsb.gv.at).